Privacy Policy

Last updated: April 2026

Information We Collect

We collect information you provide when creating an account (name, email address via Google OAuth), your usage data (companies viewed, searches performed, AI questions asked), and technical data (browser type, device information, IP address). We do not collect payment information directly — all payment processing is handled by our third-party payment provider.

How We Use Your Information

We use your information to: provide and maintain the Hamoor platform, personalize your learning experience, track your AI question usage for daily limits, improve our services through anonymized analytics, and communicate important updates about the platform. We do not sell or share your personal data with third parties for marketing purposes.

Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including HTTPS encryption, secure authentication via Google OAuth, and database-level access controls. Access to personal data is restricted to authorized systems only.

Third-Party Services

We use the following third-party services: Google (authentication), Anthropic (AI tutor — your questions are processed by Claude AI), and Vercel (hosting). Each service has its own privacy policy. We only share the minimum data necessary for each service to function.

Your Rights Under Saudi PDPL

Under the Saudi Personal Data Protection Law (PDPL), you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, withdraw consent for data processing, and file a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA). To exercise these rights, contact us using the information below.

Data Retention

We retain your account data for as long as your account is active. Usage analytics are retained for up to 24 months. AI conversation history is retained for 12 months. You may request deletion of your data at any time by contacting us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of significant changes via the platform. Continued use of Hamoor after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries, data access requests, or to exercise your PDPL rights, please contact [Company Name], located at [Registered Address], [Registration Number], at: [Contact Email]